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Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Destination goal not tracking

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I'm having trouble with the destination goals. I've set it up in the past and it's worked perfectly, but it is not working ever since I moved the website over to Shopify. 

 

I have the goal template set to "sign up", the type is "destination", and my goal details are shown in the below screenshot. 

 

Screen Shot 2016-02-10 at 1.11.12 PM.png

It's a fairly straight forward process and I'm pretty sure I did everything right, but Analytics still isn't tracking any of my goals. Anyone have an idea as to why?

 

Thanks in advance!!

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Stefanie C
February 2016

Re: Destination goal not tracking

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
Hey Stefanie,

the goal set up looks fine for me.

Just an idea: You can try to change the destination to "Regular Expression" and ".*/pages/thankyou*".

Bye. Nils.

View solution in original post

Re: Destination goal not tracking

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
Can you share your thankyou url?

Re: Destination goal not tracking

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Marked as Best Answer.
Solution
Accepted by topic author Stefanie C
February 2016

Re: Destination goal not tracking

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
Hey Stefanie,

the goal set up looks fine for me.

Just an idea: You can try to change the destination to "Regular Expression" and ".*/pages/thankyou*".

Bye. Nils.

Re: Destination goal not tracking

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
It worked!! Thank you so much Nils!

the Re: Destination goal not tracking

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hay Nil,
Thanks for comment.

I have a same question regarding Analytic Goal Setup but slight change ..


Problem :-
Both goal showing same count

I have 2 Goals setup...
1) App 1
2) App 2

Destination URL :- /resources/thank-you/
For both Goal

But Screen/Page URL different for respective Goal

Re: the Re: Destination goal not tracking

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭
Hello Mobisoft,

it is necessary that you have two different URLs/URIs for your thank-you-pages. Add them to your goal set up.

If I understand rightly, you have added for goal 1 and 2 the same URI ("/resources/thank-you/")? That's why you get the same count.

Try to ad, e.g. "/abc/resources/thank-you/" to goal 1 and "def/resources/thank-you/" to goal 2 destination to distinguish the goals (replace "abc" and "def" by your URI part).

Or set up two different "thank-you-pages" and ad them to the goal destinations.

I hope I got your problem. Otherwise let me know and be so kind to post your two comlete URLs.

Bye. Nils

Re: the Re: Destination goal not tracking

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi

 

I have got a similar problem here. People are purchasing daily but still, analytics isn't counting it. Any idea what I can do to solve it? 

 

Thanks in advance.

 

Screen Shot 2017-09-15 at 2.54.52 PM.png