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Confusion in goal tracking data

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All analytics experts,


I am facing a problem, I set up three goals,

Goal 1- Url destination for thankyou page

Goal 2- Url destination reaching thankyou page via funnel mandatory page of contact us.

Goal 3-Event tracking of Request call back submit button, which is on all pages of website, and after submit visitor is directed to thankyou page.


So what I assume that total of goal-1 must match with total of adding goal-2 and goal-3, but its equal to value of goal 2.




Confusion in goal tracking data

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

@Jhilmil S,


Setting a required step for a goal only has effect in the Funnel Visualization report - not on the total count of conversions.

So if Goal 1 and Goal 2 have the same Destination, they will show the same number of conversions regardless of a required step being set.