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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Can't create a goal because I can't select a template or custom goal

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all!

I can't seem to create a goal (I can open the box and see all the options) but I can't choose or click and go further.

Does somebody know what I can do?

 

Thanks!

1 Expert replyverified_user

Can't create a goal because I can't select a template or custom goal

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

try in a different browser

Can't create a goal because I can't select a template or custom goal

Top Contributor
# 3
Top Contributor

Hi @Carolien v,

 

I would suggest using the latest version of Google Chrome, fully-updated and with no browser extensions such as AdBlock, UBlock, etc.. Try logging out, clearing your browser cache, restarting computer and then logging back in and attempting the task again in Google Analytics. 

 

Please let us know what happens.

 

Kind Regards,

 

James

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