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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Behavior Flow (not set) Error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

 

I've been using the Behavior > Behavior Flow tool in google analytics for some time now. Recently though, the flow has halted at a large (not set) step in which all users are dropping off (which is not the case):

 

screencapture-analytics-google-com-analytics-web-1.jpg

 

Has anyone had a similar issue in the past? Any troubleshooting recommendations?

 

For some reference, our site is implemented as such:

 

1. We run a central online marketplace (www.domain.com)
2. We setup branded portals for some of our customers (subdomain.domain.com)
3. Some of these branded portals have customer domain names (www.custom-domain.com)

 

This analytics page is based on the aggregate data of all of these different domains and subdomains.

Re: Behavior Flow (not set) Error

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hi Marcus,

Behavior > Site Content > Landing Pages

This report tells us which page or screen a user viewed first when they came to our site. This (not set) can be one of the most important indicators of an issue with your tracking. There are three main issues that could cause this to show up: expired sessions, broken sessions, and incorrect implementation.

Check details here @ http://www.lunametrics.com/blog/2015/06/25/11-places-google-analytics-not-set/

Hope this helps.

Thanks

Behavior Flow (not set) Error

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Marcus,

 

have you had any answers with your questions?