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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I've implemented enhanced e-commerce but am seeing the following Product Performance report columns are zero:

 

1. Product Revenue
2. Unique Purchases
3. Quantity
4. Average Price
5. Average QTY
6. Product Refund Amount

 

I've implemented it using GTM as follows:

 

ga('ec:addProduct', {{productListeCom}}); 

ga('ec:setAction', 'purchase', {
'id': {{orderId}},
'affiliation': {{UTMSource}},
'revenue': {{orderTotal}},
'tax': {{taxPaid}},
'shipping': {{shippingCharge}},
'coupon': {{couponCode}}
});

ga('send', 'event', 'Order Success viewed', {{orderId}}, {{email}}, { nonInteraction: true });

 

My question: Is this problem happening due to sending ec hit with a nonInteraction event?

Re: All columns in Product Performance report coming as zero

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

@Vishrut Shukla

 

 

As per the shared code you are not passing Product ID/ SKU /Quantity / Revenue / Tax  at product level, that's why all columns are showing Zero in Product performance report.

 

https://developers.google.com/tag-manager/enhanced-ecommerce#purchases

  

Ecommerce.png 

 

 

All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Dear Vasim,

 

I'm passing the same properly using the below line of code. The  Product ID/ SKU /Quantity / Revenue / Tax for each product level is passed as a variable via GTM as follows:

ga('ec:addProduct', {{productListeCom}}); 

All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Any one else has any idea why this is not working?

All columns in Product Performance report coming as zero

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭

Hey @Vishrut Shukla

 

can we have google hangout session to resolve the same.

All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thanks Vasim for the help and apologies for picking it up little late. Salim, our expert from my team will be reaching out for a hangout.

All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@Vasim Ahmad : Please let me know your convenient time. my hangout is salim@zivame.com

All columns in Product Performance report coming as zero

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

@Vasim Ahmad: I Was looking forward getting a message from your end. I did some changes from my end hoping to fix the issue. But somehow the issue persists.  If you can possibly give a small window on hangouts I hope I can overcome this problem.