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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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0% Goal Funnel Conversions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been trying for weeks to make conversion funnels work. Despite recording goal conversions, I am not collecting any data in the funnel visualization.

Currently I see the following goal funnel visualization page:

https://www.awesomescreenshot.com/image/2526561/da3eea1ba5501bee14d9cd94a8f38b70

 

I have set up the goal as follows:

https://www.awesomescreenshot.com/image/2526573/d7823b7a45ffdb930ad83b1c504324a9

 

Destination: ^/quote-request/thank-you$

Funnel: ^/quote-request$

 

I have tested the same funnel without regular expressions in a different segment with no change in results.

I have tested the regex in the behavior> all page views section:

https://www.awesomescreenshot.com/image/2526589/2f20b75dc1ef3960d5a407be9ef2355d

 

Based on the data in the reverse goal path page I would expect this funnel to work:

https://www.awesomescreenshot.com/image/2526565/6194718f22611dcf8394714209464f4b

 

Please Help!

 

 

 

 

1 Expert replyverified_user

0% Goal Funnel Conversions

Rising Star
# 2
Rising Star

Hi SSLP,

 

Two things:

 

1.  The funnel viz report is not as good as the Goal Flow report. Have you tried it?

 

2.  Have you tried to toggle "required" to "no" for the first step?

Analytics Evangelist at MoreVisibility | Contact Me
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0% Goal Funnel Conversions

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Theo,

 

Thank you for getting back to me!

 

1. My Goal flow report looks as follows:

https://www.awesomescreenshot.com/image/2529937/3e30ec871ef5fa037b022b838350c0bd

 

again, not the information I am looking for. 

 

2. I have tried toggling required to "no"  without effect. 

 

The same problem exists in all other goal funnels I have set up, including a slightly more complex checkout funnel. 

I test in the "all data" segment which does not filter out any data  but does have  a filter to force all URL's to be lowercase.

The problem is in all segments

 

best,

Anne

 

0% Goal Funnel Conversions

Rising Star
# 4
Rising Star

Hi Anne,

 

The funnel was for quote request and the goal flow was for the checkout goal So I can't really help.  That said, in either case you have a goal funnel with one step so I'm not sure what you hope to see from a single step form.  Smiley Happy

 

If you require the first step in the funnel viz, then this will impact what get's drawn in that report (does not affect whether or not the goal counts) - it's not a useful setting in most cases.

 

Best,

 

Theo

Analytics Evangelist at MoreVisibility | Contact Me
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