Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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some device info is "not set" in google analytics

[ Edited ]
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# 1
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Hi All, I am getting "not set"  in Mobile Device Info section in google analytics panel. It means GA is not able to fetch the name of some devices. There are so many other device info is available but few are not listed there.

See in Pic :    

Error_pic.PNG

 

I searched for 3-4 days but unfortunately not able to resolved this issue. I want to know how can i resolved this issue. 

 

This "not set" number is too high in one of my other account, so its a very serious concern, If any one know the solution please suggest me.

some device info is "not set" in google analytics

A T
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# 2
A T
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http://www.lunametrics.com/blog/2015/06/25/11-places-google-analytics-not-set/

 

some mobile devices / network wont share the info , so it is "not set".

some device info is "not set" in google analytics

Visitor ✭ ✭ ✭
# 3
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Thanks for quick reply, but i already read that article and this does not match my case. This is android app where i am not getting the device info for many device manufactures. 

 

some device info is "not set" in google analytics

A T
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# 4
A T
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https://blog.kissmetrics.com/what-analytics-is-hiding/

 

When you add in the screen resolution and sort, you can see that the issue possibly lies in Google Analytics not being able to track the latest iOS for Apple devices.

 

Essentially, Google Analytics can only track so much from mobile phones, and traffic from mobile applications may not be included. You can learn more about mobile reporting availability in Google Analytics Help.

some device info is "not set" in google analytics

A T
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# 5
A T
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Change the 'primary dimension' to Operating system on the devices screen to get more visibility into 'not set' devices

some device info is "not set" in google analytics

Visitor ✭ ✭ ✭
# 6
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Sorry, but i did not understand :  "Change the 'primary dimension' to Operating system on the devices screen".

Could you pls tell me what does it mean.

some device info is "not set" in google analytics

A T
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# 7
A T
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https://goo.gl/ia6Ewt

 

https://goo.gl/Fsy3YH

 

PFB some GA reports.

some device info is "not set" in google analytics

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# 8
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Re: some device info is "not set" in google analytics

A T
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# 9
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report2.jpgreport1.jpg

some device info is "not set" in google analytics

[ Edited ]
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# 10
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Whatever I am doing, it does not meeting my objectives.

 

My simple objective to get the all device name in google analytics whichever have my apps installed. But instead of it GA showing me the "not set", so obviously some device name missing. I need all device name in my GA panel. 

 

 

See Below :

Capture.PNG