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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Why Zero visitors? (but fine on real time view)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our GA Dashboard and Query Explorer is showing zero visitors to a site we host on behalf of a client since 2015-12-09 00:00:00.  We definitely have visitors, as confirmed by the Real Time view.  Does anyone know if this is a system wide issue? Or an account issue? We urgently need to fix so what can we do?

Thanks

1 Expert replyverified_user

Re: Why Zero visitors? (but fine on real time view)

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
I am having the same experience.

Re: Why Zero visitors? (but fine on real time view)

A T
Participant ✭ ✭ ✭
# 3
A T
Participant ✭ ✭ ✭

Can you try changing the date range to include today's date.

 

GA takes around 24-48hrs for the latest data to be available in reports.

Re: Why Zero visitors? (but fine on real time view)

Top Contributor
# 4
Top Contributor
Hi Publicis,

do you have any recent view filters affecting your data? If so, It would affect real-time data.

Christoph

Re: Why Zero visitors? (but fine on real time view)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
mine showed zero as well, but it gets normal today