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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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User-scope Custom dimension does not show in the report

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# 1
Visitor ✭ ✭ ✭

Hi Team,

 

Our app has a user-scope custom dimension and some session-level custom dimensions that are sent with a empty screen view every time the app finishes the bootstrap. Then all the following screen views will be sent without these custom dimensions.

 

We want to make sure every subsequent screen views have these custom dimensions,

especially the user-scope one.

 

The report in the Android app is ok, all the screen views have that user-scope custom dimension. However the report in the iOS app does not show that custom dimension for that user-scope custom dimension. It's very strange because I checked both logs, they sent the data almost the same way.

 

Is it because I only send the custom dimensions once? The processing time is pretty long, it took a while to populate session-scope and user-scope custom dimension for hits.