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User count not updating

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

Under "Audience Overview," the user and page view counts haven't updated in the last three weeks - can you please help?!

2 Expert replyverified_user

Re: User count not updating

Top Contributor
# 2
Top Contributor
Hi Julia
Are all your other metric reports working OK?
Have you checked the code is installed correctly in your site?
Does real time analytics work?

Dave

User count not updating

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Dave, yes the real time is working but it is not showing the total audience.

User count not updating

Top Contributor
# 4
Top Contributor

This thread has been closed to new replies.

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

Thank you.

Bronwyn Vourtis, Google Analytics Top Contributor
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