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US visitors not counted

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi I'm situated in France but aim mostly the english speaking community. My notifications show me there are quite a few US visitors to my site but google analytics doesn't count them. How can I change that.

my URL is


Thanks in advance

US visitors not counted

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi Uwe,


I might be related to your GA filters. Please check if you have any filter that might block US users.

Also, I took a look into your website and I saw that you are using 2 Google Analytics and it is loading analytics.js library twice. If you want to use 2 google analytics property then you should use a named tracker for one of them.


I hope this helps


US visitors not counted

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Güney,

thanks for your help. There's no filter excluding US users in fact I built one including them.

As for the 2 GAs that's an accident , how can I get rid of the second one ? and is that the reason why I don't find the US users ?


kind regards