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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Tracking code mismatch and lost data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Recently Analytics sent me a message that I have a tracking code mismatch. I asked analytics to verify this and I got a message today that it was resolved. However, I see that the number of hits on my website and the average time spent per session was exceptionally low over the last month (47 out of 48 sessions spent on the website was 0 seconds). This is highly unexpected and I was wondering if anyone could tell me why this happened and if there's any way to get back any data that I may have lost?

 

Thank you.

1 Expert replyverified_user

Re: Tracking code mismatch and lost data

Top Contributor
# 2
Top Contributor
Hi,

most likely data is lost forever, sorry. But did I understand correctly that the problem is now fixed and everything is good minus the lost data of course?
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To make bad day worse, spend it wishing for the impossible

Antti Nylund, Google Analytics Top Contributor
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