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Track facebook compaign using UTM.

I S
Visitor ✭ ✭ ✭
# 1
I S
Visitor ✭ ✭ ✭

Hi, I will like to track my facebook campaign using google analytics. I have been searching around for answer but couldn't find the reason why it is not appearing. Hope someone could kindly help and guide me.

 

I first go to google URL builder. I enter:

 

Website URL: http://abc.com
Campaign Source: facebook
Campaign Medium: websiteclicks
Campaign Name: cny

 

and I'll got:
http://www.abc.com/?utm_source=facebook&utm_campaign=cny&utm_medium=websiteclicks

 

so I'll copy this:
?utm_source=facebook&utm_campaign=cny&utm_medium=websiteclicks

and paste into facebook campaign URL Parameters.

 

And I will wait till the next day to see if it appear in google analytics. I will check at Acquisition >Campaigns > All Campaigns. But it doesn't appear anything

Please help. Thank you!

Track facebook compaign using UTM.

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

For one, I don't think you should copy/paste the question mark (https://www.facebook.com/business/help/1016122818401732).

 

Also, check your statistic in the Facebook Ads interface as well - are they recording any clicks? Note that they will often be (much) higher than sessions in Analytics.

Track facebook compaign using UTM.

[ Edited ]
I S
Visitor ✭ ✭ ✭
# 3
I S
Visitor ✭ ✭ ✭

Hi @Phillip S,

 

Thank you so much for your reply. Yes my facebook are recording the clicks. Facebook pixel are also showing data.. 

I've read the link, can i ask, does that means I do not need to go to URL builder at all? All i have to enter is eg websiteclicks=onlineshop?

 

Thank you! (:

Track facebook compaign using UTM.

I S
Visitor ✭ ✭ ✭
# 4
I S
Visitor ✭ ✭ ✭

HI @Phillip S

 

I actually tried testing different UTM in my facebook ads to see which will appear in google analytics.

 

test 1 (i included ?):?utm_source=facebook&utm_campaign=cny&utm_medium=websiteclicks

test2( i excluded ?):utm_source=facebook&utm_campaign=cny&utm_medium=websiteclicks 

 

but test 1 appear in my google analytics. There was a few weeks ago. So I thought I have solve the issue. I know that I should include ?

But a few days ago when I include ? in all my ads, none it show up in my google analytics.

 

Why is that so?

Please help. Thank you!

Regards,

Irene

Track facebook compaign using UTM.

Explorer ✭ ✭ ☆
# 5
Explorer ✭ ✭ ☆

Hi @i S ,

I faced similar issues in facebook. Kindly paste the whole url in Destination URL or Website URL in facebook ads.
Eg:http://www.abc.com/?utm_source=facebook&utm_campaign=cny&utm_medium=websiteclicks

Let me know if that worked. 

Thanks,
Ritwik

Track facebook compaign using UTM.

I S
Visitor ✭ ✭ ✭
# 6
I S
Visitor ✭ ✭ ✭

Hi @Ritwik B,

 

sorry for late reply. Have replied but not sure why it didnt appear. 

I actually tried the whole url before too. But it doesnt appear too. 

any idea is there any other way where i can track?

regards,

Irene