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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Slow Unsampled Reports

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We seem to be having a problem with unsampled reports. We have nine unsampled reports that were requested about two hours ago, which are still listed as 'Not Started'. Besides those, we have requested no reports today, and still have all of our tokens (and these reports won't come remotely close to spending our daily allocation).

 

Usually I find that unsampled reports will be started within five minutes on the very outside. Has anybody else been having trouble with this?

 

Thanks,

John

Re: Slow Unsampled Reports

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
The reports eventually came in a full 3 hours after they were requested.