Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



We have a website with very low traffic (< 10/day), and just starting to use google analytics. I've noticed that 33% of our traffic comes from one source, from a city called Seymour - no referrer (direct).  I've excluded spiders and bots in the settings. I know this cannot be real.

Any thoughts on the cause of this?

It has 0% bounce rate, yet 0:00:00 average time per session. I would think of the average session time is 0, the bounce rate would be 100%?


Thanks for your help!



1 Expert replyverified_user


Rising Star
# 2
Rising Star

Hi Benjamin,


Yes session duration cannot be calculated for a bounce (it requires a  2nd hit).  Why don't you create a custom segment for this city and then look at the rest of your reports to try to find a way to filter it - if it's bogus. 


Something like this:






Theo Bennett


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