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Segment App users+Desktop Users

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# 1
Visitor ✭ ✭ ✭

I have an aggregated view showing Desktop+Mobile Site+App Users
I want to segment users who use *both* app & desktop
I've tried creating a new segment with app version matches regex \d & device category = desktop, but i doesn't work.
Any ideas?

1 Expert replyverified_user

Segment App users+Desktop Users

Rising Star
# 2
Rising Star

Hi Or B,


You have to use the USER ID feature in order to see cross device.  That is, unless the user authenticates across two clients you wont be able to stitch them together.


More on user id here:




Theo Bennett


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