Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Scheduled reports not saving

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good afternoon!

 

I have a user that is experiencing issues with the creation of Scheduled Reports.

 

When she creates them and saves them, the "loading" message appears quickly and goes away. The scheduled report window stays and nothing happens. You can keep pressing save and nothing happens.

 

The interesting thing is that they work when she selects "Once" rather than "daily, weekly", etc.

 

She currently has one report saved that is working. She created that one a long time ago.

 

We have tried multiple browsers and computers.

 

We would really appreciate help from the experts Smiley Happy

 

Thank you in advance!

 

 

Scheduled reports not saving

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Gustavo,

 

This seems weird.

 

She should contact Google Analytics official support because it seems like it's a bug.

Here's the link.

 

Hope this helps. Let us know how it goes.

Taavi

Scheduled reports not saving

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Taavi!

 

Thank you for the quick response.

 

"Weird" is definitely the right word.

 

Thank you very much for the information. We will submit that as soon as possible.

 

I will update you with the result.

 

Thank you again!

 

 

Gustavo.