Referral Exclusion List Does Not Work
This popular discussion was copied from the former Help Forum, answered by Johnathan Romero (Rising Star)
Question: Hello clever people I have an issue with self referrals that have been bothering me for quite some time.
I have checked that the UA code is correctly implemented everywhere. I have all domains that are cross linking added to the Referral Exclusions List and it does not fix the problem.
I have done some digging in analytics and found that the referrals are coming from multiple different URLs on my site, but I cannot figure out where to go from here. Please help! Thanks in advance, Steffen
Answer: Thanks for the question! Referral exclusion list doesn't work for traffic that is already cookied. i.e. if they had a referral source before you added it to the list, and came back via direct, they will still be that referral source. you can check by segmenting on % new visits, should be 0% for your excluded source after the time you added to list.
Re: Referral Exclusion List Does Not Work