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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Real time not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I added a Google Tag manager tag (gtm.js) to my website (2dejongs.com) about five days ago, in the <body> section. I am not getting any Real Time data. I am getting data in other sections like Audience and Acquisition and Behavior.  

 

I tested the tags using the Google Tag Assistant Chrome extension, and they seem to work fine.

 

I haven't set up any filters, I'm just using the All Web Site Data view that was automatically created for me.

 



I had a friend hit the website so that it didn't come from the same IP address, but still no real time data.

 

Just today I added a Google Analytics tag (analytics.js) in the <head> section of a sub-page (Mystic Scapes) but I don't see any real time data from that either.

2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Susan d
November 2015

Re: Real time not working

Top Contributor
# 2
Top Contributor
Hi Susan d,

Real-Time isn't always reliable. If you are seeing the hits come through with GA Debugger, and tracking in the correct property, and if you see your data in the standard reports, then I think you should be fine. Check that you are not filtering out your own visit with a filter.

You can do a check, and send in a unique hit, like an event, for example, and check again tomorrow to see if it appears.
Nicky Yuen, Google Analytics Top Contributor
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Re: Real time not working

A T
Participant ✭ ✭ ✭
# 3
A T
Participant ✭ ✭ ✭

GA data looks to be going to : UA-70384258-1

 

As far as there are no fillers on the view, data should appear in real time too.

Re: Real time not working

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thanks. I see data with the GA Debugger. I see what appears to be somewhat correct data in the non-Real-Time reports. I haven't added any filters. I can't see Real-Time even when I ask my friend to log in from a different IP address.
So I guess that for me Real-Time is never reliable.

Re: Real time not working

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆
I am also facing the same issue, mostly happening in the morning time. Due to this, we are facing lot a lot of issue in conversion mismatching and all the automatic rules are reducing the bids for high CPA. Is GA is looking into it?

Re: Real time not working

Community Manager
# 6
Community Manager
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