Analytics
5.4K members online now
Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
Guide Me
star_border
Reply

Real Time Report Active Users suddenly dropped down

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Yesterday I faced with an issue in Real Time Report.

Per Minute Pageviews and Active Users on Site have ten-time dropped drown in the middle of the day. Ussualy I can see about 3000 of Active Users on site, but during the period of 30 minutes there was only about 300 active users on site. Acoording to other Tool we had no problems with site and had approximetly same level of hits.

Could anybody explain what the problem was? Have anybody faced with this type of issue?

 

 

 

Re: Real Time Report Active Users suddenly dropped down

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
Hi,

Any GA view level filters added recently?

Also,

You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

You can check in chrome, console tab with 'Preserve log' turned ON.

Best Regards,
GA Guru.

'Star' or 'Accept as Solution' if it helped.

Re: Real Time Report Active Users suddenly dropped down

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
This is my main View, and I have two filters in it, but they've been added long ago. I haven't made any changes in settings recently.

I use GA Debugger, but don't see any error messages. Each new pageview or event send new beacon to GA. Which type of error shoud I found? Also, for the moment there is no such problem in Real Time Report, so I have no idea how to investigate this issue and how to be sure that it won't occur again Smiley Sad

Re: Real Time Report Active Users suddenly dropped down

A T
Participant ✭ ✭ ✭
# 4
A T
Participant ✭ ✭ ✭
It may be some temporary issue. Allow some 2-4 hrs and recheck.