Analytics
3.4K members online now
Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
Guide Me
star_border
Reply

Real Time Data Works But Not Audience Data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The real time data is working, but the audience data does not work. I have not added any new filters and the account isn't new and the tracking code is installed correctly. 

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Dean H
June 2016

Re: Real Time Data Works But Not Audience Data

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Ali,

I think I figured out that issue - on the filters there was an additional “|” on the end of the string which I'm assuming filtered all the traffic

View solution in original post

Re: Real Time Data Works But Not Audience Data

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Dean,

Could you supply a screengrab or two? Maybe one showing real time visits in the last 30 minutes plus one showing zero sessions for today in an audience view?

Ali

Re: Real Time Data Works But Not Audience Data

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Edited

Re: Real Time Data Works But Not Audience Data

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆
Hey Dean,

I see 4 active users, and then I see your site has had 3,390 sessions?

If you're seeing sessions in real time analytics, where are you saying zero sessions in analytics?

Ali

Re: Real Time Data Works But Not Audience Data

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Edited 

Re: Real Time Data Works But Not Audience Data

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
That is unfiltered data. However I haven't changed anything in the filtered data sets.

Re: Real Time Data Works But Not Audience Data

Explorer ✭ ✭ ☆
# 7
Explorer ✭ ✭ ☆
Hey Dean,

Can you share the URL of the site, please?

And also a screengrab of the filters that already existed could be helpful

Ali
Marked as Best Answer.
Solution
Accepted by topic author Dean H
June 2016

Re: Real Time Data Works But Not Audience Data

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Ali,

I think I figured out that issue - on the filters there was an additional “|” on the end of the string which I'm assuming filtered all the traffic

Re: Real Time Data Works But Not Audience Data

Explorer ✭ ✭ ☆
# 9
Explorer ✭ ✭ ☆
Ah you may well have answered your own question then!

Glad you found the problem, but if the issue persists we're always here!

Ali