Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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ROAS only for adwords is completely false

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# 1
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Hi,

I try to understand why the ROAS figure is completely false in my Google Analytics dashboard.

 

I have a widget with ROAS as the statistic and filtered by support / source which has to be "google / cpc" to take only the adwords transactions and spent.

 

The problem is that my adwords spent is 125€, my revenue is 30€ and the ROAS is : 629%

 

I have othe goals, like shopping cart goals. It seems that they are integrated in the calculation of the ROAS. I want only the transactions integrated in these ones and I thought it worked like that?

 

Is there a solution to have the right ROAS ?

 

Thanks for your reply,

 

Bastien

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ROAS only for adwords is completely false

Rising Star
# 2
Rising Star

Hey Bastien, 

 

A few things: 

 

#1 Keep in mind that AdWords conversions can be counted as unique or multiple depending on how you set it up. 

 

#2 Make sure you ONLY select the final sale goal when looking at this report. 

 

#3 Is your ecommerce tracking properly setup with the right labels for value per conversion? 

 

#4 Have you tried creating a 'segment' to filter out all other goals except the goal you want? https://support.google.com/analytics/answer/3124493?hl=en 

 

Let me know if this helps (specifically create a segment)! 

- Josh

Joshua, Rising Star
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ROAS only for adwords is completely false

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# 3
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Hi Josh,

 

Thanks a lot for your reply. I found some other tracking problems in my client's analytics account (for example, the google.fr / referral has a conversion rate of 97%).

 

I am going to call the analytics support to clean everything and I will come back here after with new elements (and a clean tracking). I will come back even if I solved the problem, jus to let you know

 

Thanks for your time.

 

Bastien