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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Product Performance Revenue Higher Than Total Revenue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

Why would my product performance revenue report higher than total revenue in Google Analytics? 

 

Since shipping and tax are not included in the product performance, then the total revenue should be the same or higher, but I am seeing the opposite.

 

Could this be caused by discounts/coupons? If so, what is the solution?

 

Thanks! 

Ali 

Re: Product Performance Revenue Higher Than Total Revenue

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Ali,

I think this is an implementation problem with your eCommerce code. Discounts/coupons can cause this if your E-commerce push data assigns value after discount and your per product value is assigned at the RAW base price rather than discount price.

Re: Product Performance Revenue Higher Than Total Revenue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks! Is this something that needs to be fixed within the code or can I change in the admin?