Problems with Event Tracking of Emails (stopped at 499 events)
I have just a couple of short questions regarding tracking email openings with the help of events and hope someone can help me out:
The task was to send 2 newsletters with 2000 respectively 1000 recipients on friday. Therefore I created with the Hit Builder two Tracking Urls and integrated them. Both links worked but now I have a couple of problems and questions regarding the reports:
- event tracker stopped at 499 on friday and started only on saturday again to count the events. Why is this?
- Is there any method to track unique email openings, because right now I assume that every opening is tracked.
Can anyone help me here?
Thanks in advance
Re: Problems with Event Tracking of Emails (stopped at 499 events)
Without that every hit in session window is treated as the same session and there is a limit of 500 hits per session.
Session reset at midnight that's why the next day counter started again.