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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Not able to generate analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi!

I'm Nusrat from CKSVIM Business School, India.

We have pasted the analytics code in our joomla website (version:3.4.8).

When we open our analytics account we don't get information about page views, sessions, etc.

Please help us solve our problem.

Thanks

1 Expert replyverified_user

Not able to generate analytics

Top Contributor
# 2
Top Contributor

Hi :-)

1) Have you checked your website while using a tool such as Google Tag Assistant to see if the code is correctly installed or is showing any errors?

2) If you do use google tag assistant and it is all installed correctly then.. 


- Are there any filters applied to the View that may be preventing reporting of data?

 

- Assuming you aren't blocking your own visits from being tracked, if you browse the site, are you able to see your own activity in the Real Time reports?

If you are seeing activity in the Real Time reports, give it all time to sync and check the standard reports in a few hours and be sure to change the date at the upper right to also include the current day's date

Bronwyn Vourtis, Google Analytics Top Contributor
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Not able to generate analytics

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your prompt reply!

 

Let me check our website.