Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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No Desktop Sessions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have Universal Analytics installed on my website, but am having issues with desktop sessions not being tracked. If I do a real-time test, I can see the data collected for tablet and mobile devices.

 

I can't say the same for desktop sessions. Any ideas? My session counts are very low due to the fact that Google Analytics is not tracking desktop sessions.

 

Thanks,

Marco

Re: No Desktop Sessions

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

You can check in chrome, console tab with 'Preserve log' turned ON.

Look for any JavaScript errors on the website.