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My Active Users data is having problems

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All,

I'm having a problem with my active users data. For some reason I don't remember, I set my Sample rate to 50% long time ago. Since then my daily active users does not increase with my current user installs on Google Play. In Sep. 2015 I thought that it might be better to change it back to default sample rate which is 100%. Then the daily active users chart starts to show like thisActiveUsers.png

It fluctuates at a weekly basis, with Wednesday or Thursday having the highest active users number and lowest at Saturday or Sunday. From my observation, my app has the most active users on weekends, not mid-weeks. I am sure I did not modify my code except the sample rate setting.  I tried to change sample rate back to 50%....but I really need to know my true daily active users data.

 

Does anyone have the same issue? What should I do?