Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Mobile Traffic not showing Real Time

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello all!

 

I've just starting to set up a GA account (unfiltered view) and Real Time report is not showing the active users in mobile. I've checked different phones, and undo and redo the Google Tag Manager. 

 

I am a beginner, but I've been reading around the community about the possible issues but I can't fix it.

 

Could anyone help? What can be wrong?

 

Many thanks for your help.

Angela

 

 

 

Re: Mobile Traffic not showing Real Time

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

 

Try to access your site from Desktop, chrome.

Re: Mobile Traffic not showing Real Time

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you!! I will try this!!

Re: Mobile Traffic not showing Real Time

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Bonjour, j'ai le même problème, il ne me comptabilise que les ordinateurs de bureau, les mobiles et tablettes ne le sont pas. j'ai fait des essaies en temps réel et c'est la même chose. j'ai installer le débogueur mais toujours pareil...
Merci de votre aide