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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Invalid traffic source coming from AWS marketplace

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

I'd like to know why the traffic source from my AWS marketplace's product page is shown as 'direct' on Google Analytics report.

 

I have a SaaS product called 'PallyCon' which is listed on AWS marketplace.

I expected to see some traffic coming from the AWS product page, but there's no record of it on Google Analytics.

 

It is odd because we(me and my colleagues) actually clicked the 'Visit Site' link on the product page many times for test.

I checked realtime traffic source data when there's no other visitor on PallyCon site, it shows that the traffic is 'direct' which should be from 'aws.amazon.com'.

 

I asked to AWS's tech account manager about the issue, but he says nothing's wrong on their side and ask to Google Analytics team.

 

So here I am, posting this question and hoping to get answer.

 

Thank you in advance.

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Daniel K
June 2016

Re: Invalid traffic source coming from AWS marketplace

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Daniel :-)
The traffic from the AWS product page will be seen as direct due to the AWS page being https and your site being http
https websites do not pass referral info to http websites by default.

 

The following article might be a helpful read for you
https://moz.com/blog/meta-referrer-tag

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Invalid traffic source coming from AWS marketplace

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Bronwyn,

I applied SSL cert to the website and updated link on AWS product page.
Now Google analytics shows referral from aws correctly! Smiley Happy

Thank you so much for your advice.

Re: Invalid traffic source coming from AWS marketplace

Top Contributor
# 4
Top Contributor
You're welcome Daniel, happy to hear you were able to get that all reporting as needed

Thanks
Bronwyn :-)
Bronwyn Vourtis, Google Analytics Top Contributor
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