Inconsistent users count & metrics in UserID filtered view
We have set-up a userID enabled view with filter set to only include pages from customer area (where user is logged in and userID variable is set). But the view is reporting strange numbers: if I set the time period to a shorter period, it reports a higher number of users
Period: 1st of Nov - 22nd Nov
Total users: 31.239
Period: 9th of Nov - 22nd Nov
Total users: 35.342
Session unification setting is set (default)
Aside the UserID, there are 2 filters set
1) Domain include
2) Login page URL exclude (to include only customer area pages)
So is it a bug? How can GA report more unique users (based on ID's) on a period that is much shorter?
Any idea? Anyone having encountered the issue?
We have other accounts with UserID view enabled and new encountered this issue. Any help welcome.
Re: Inconsistent users count & metrics in UserID filtered view
Thank you for your answer but it gives the same results.
What is very strange is that if I apply 2 segments:
1st = all vists (defautl)
2nd = logged in visits (based on URI)
I get totally different figures for users and no more inconsistencies (i.e. if I decrease time period, I get lower number of users).
1st - 22nd of Nov
No segment applied at all: users = 31.239
Segment applied (all visits); users = 68.808
Segment applied (logged in visits): users = 68.181 (consistent with all sessions segment)
Sampling rate = 52%
9th - 22nd of Nov
No segment applied at all: users = 35.342
Segment applied (all visits); users = 58.430
Segment applied (logged in visits): users = 57.928 (consistent with all sessions segment)
Sampling rate =69%
So there is definitely something going wrong here. The "segmented" figures seems correct. A look into the user DB's showed there were around 71.000 unique users logging in between 1st to 23rd of Nov. GA reports 68.800+ (based on userID).
To whom can we report this strange issue at Google?