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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Inaccurate Data - users/sessions/pageviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

Is there someone who can explain to me how/why the below data is occuring? I have tried to look all over the internet but cannot come up with a plausible reason as to why I have more total users than sessions. I also think pageviews may be down, however this is just a guess.

 

It is an ecom site, GTM is coded into every page.

 

GA Data.jpg

 

Any advise will be greatly appreciated.

 

Thanks

Keane

Re: Inaccurate Data - users/sessions/pageviews

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
Do you have any filters set up on the view?

Any segments applied unknowingly?

Re: Inaccurate Data - users/sessions/pageviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi

There are no segments in place and the only filter that has been applied is to show international traffic only.

Re: Inaccurate Data - users/sessions/pageviews

Explorer ✭ ☆ ☆
# 4
Explorer ✭ ☆ ☆
First thing to do is remove the filter and then see what the data looks like. If it realigns the data, then you know it's not the filter