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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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How to interp Loyalty and Recency reports for mobile app?

Visitor ✭ ✭ ✭
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Visitor ✭ ✭ ✭

 

Hello,

 

I am not sure if I understand the Recency report for our mobile app correct:

 

 rec.jpg

Google defines a session = "a session is the period time a user is actively engaged with your app..."

So the amount of users who had 2 days between sessions is 41 or could this be 41 sessions from the same user? 

 

GA states that a website "session" is not the same as a session in an app - but what is it then?

 

Our Loyalty report:

 

 loy.jpg

 

What does "session instance" exactly mean?

Is it "Session instances 1 = A new user who opened the app for the first time" and  "Session instances 2 = A user who opened the app for the 2nd time in my date range?

 

Did we have 236 new users opening our app and 60 users opening it a 2nd time in my date range etc. or am I wrong? 

 

I hope someone can help me ;D thank you