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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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How to fix that my source is my SSO site?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

I have the following problem and could not find a working solution so far. Maybe somebody was in the same situation and can help me out. Thank you for that in advance!

 

We have a single sign on system (SSO) which is hosted on account.mydomain.com. If you arrive to my website: mysite.com and you login (which you have to do for most of the features) you are being transferred to the SSO site, which automatically redirect you back once you logged in. 

 

The problem is that I cannot track the source of the users, since all the events/ecommerce referral source is my SSO site: account.mydomain.com. 

 

Example:

1. User click on a Facebook post

2. User arrive to mysite.com, but not logged in, when he/she click the login button he/she will be transferred to account.mydomain.com

3. User login and SSO automatically redirect back to the mysite.com

4. User e.g. purchase something

 

In this case, I like to see the referral source for this purchase as "Facebook" but I see it is account.mydomain.com 

 

Any help would be highly appreciated.

 

Thank you in advance!