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Google+ brand page analytics broken and not working!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

None of my brand pages analytics are working on Google+, and apparently others are having the same problem.

Here's one of my brand pages: https://plus.google.com/u/0/b/116275480180499704937/116275480180499704937/posts

When clicking "My Business" from the menu, I'm met with a view counter that reads 0 views. Others int he G+ help community are now stating the same thing.

 

Is Google aware of the issue and working to resolve the problem? It's been days on end of no data, and its becoming a serious problem for us.

 

My name is Daniel Imbellino, and I operate multiple media based businesses, no point in trying to list them all. I prefer not to disclose my private phone number, address, etc, that my businesses operate under publicly for security reasons.

1 Expert replyverified_user

Re: Google+ brand page analytics broken and not working!

Top Contributor
# 2
Top Contributor
Hi Daniel :-)
Welcome to the Google Analytics Advertiser Community.
Are you referring to the Insights section as per #1 in this linked article?
http://www.socialmediaexaminer.com/analytics-with-google-dashboard/

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Google+ brand page analytics broken and not working!

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, and my insights for my brand pages shows zero views. When I spoke to others, they stated they're having the same problem. Its been over a week now, and it started right after another issue with follower counts that took place on the 6th.

Google+ is the largest audience for 2 of my brands, and we rely on the insights data to help us understand our impact and reach. Not sure why this ended up under analytics, it was posted to My Business. Anyway, I hope Google finds a way to resolve this.

Re: Google+ brand page analytics broken and not working!

Top Contributor
# 4
Top Contributor
Thanks for clarifying Daniel :-)
The Insights are not related to Google Analytics. You can get GA data for your website in the G+ Dashboard if you have GA setup to track your website, however you can also access the GA website data by logging into Google Analytics

For help with issues that regarding G+, their help community can be found on G+
https://plus.google.com/communities/115758385206378551362

Alternatively for Google My Business help, their Community can be found here:
https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB
Bronwyn Vourtis, Google Analytics Top Contributor
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