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Google Translate not apparent in Google Analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

With Proboards help, I have installed Google Translate without setting the tracking option.
Since, I have installed Google Analytics and it appears to be working.
Then I went back and re-installed Translate with the tracking option and Analytics ID.
So far I have not been able to see Translate being tracked by Analytics.
I have tried various fora on finding translate in analytics without success so far.

This is what the HTML looks like now.  Before going further, I thought it wise to check that the changes I have made aren't wrong and causing the problem.  Can anyone help/advise please?
Thanks...
1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Bronwyn V (Top Contributor)
May 2017

Re: Google Translate not apparent in Google Analytics

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Adrian :-)
Unfortunately at this stage Google Translate is still using the previous version of Event tracking and hasn't been updated to the Universal tracking code syntax. tt can be made to work though.

Install the website translator plugin as necessary and be sure to add your property tracking id as required.
Have your usual tracking code installed on your site too (if using the current version it should be Universal analytics.js)
and then
If your site is https add the following code in the <head> </head> section of your website

<script type="text/javascript" src="https://ssl.google-analytics.com/ga.js"></script>


alternatively if your website is http:

<script type="text/javascript" src="http://www.google-analytics.com/ga.js"></script>


When someone then uses the tool to change the language of the site, it will track it as Events with the Event label being an abbrev. of the language

 

It also wont interfere with the normal page tracking, as the ga.js script is not being called to track anything except the google translate events via the translate tool

 

eta - depending on how your current tracking is setup, you will not necessarily see these events in the real time reporting, so you may have to wait up to 24hrs for them to appear in the standard Behaviour > Events report

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

View solution in original post

Marked as Best Answer.
Solution
Accepted by Bronwyn V (Top Contributor)
May 2017

Re: Google Translate not apparent in Google Analytics

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Adrian :-)
Unfortunately at this stage Google Translate is still using the previous version of Event tracking and hasn't been updated to the Universal tracking code syntax. tt can be made to work though.

Install the website translator plugin as necessary and be sure to add your property tracking id as required.
Have your usual tracking code installed on your site too (if using the current version it should be Universal analytics.js)
and then
If your site is https add the following code in the <head> </head> section of your website

<script type="text/javascript" src="https://ssl.google-analytics.com/ga.js"></script>


alternatively if your website is http:

<script type="text/javascript" src="http://www.google-analytics.com/ga.js"></script>


When someone then uses the tool to change the language of the site, it will track it as Events with the Event label being an abbrev. of the language

 

It also wont interfere with the normal page tracking, as the ga.js script is not being called to track anything except the google translate events via the translate tool

 

eta - depending on how your current tracking is setup, you will not necessarily see these events in the real time reporting, so you may have to wait up to 24hrs for them to appear in the standard Behaviour > Events report

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Re: Google Translate not apparent in Google Analytics

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Thanks for the reply - seems to make sense - I'll give it a go in a bit Thanks again, Adrian

Google Translate not apparent in Google Analytics

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you.  After searching endlessly for the answer, you're simple explanation to fix the problem worked.