Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Google Analytics suddenly stopped working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I just wanted to check my statistics and there is 0 data available, after everything has been working fine for about 2 years. What can I do? Any idea what happened? Thanks! 

Google Analytics suddenly stopped working

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @Sarah S,

 

There are many possible reasons that can cause this. Firstly, please be sure that your Google Analytics tracking snippet is still on your website and check if its are being sent. If yes, then it can be related to your Google Analytics view's filters most likely. You or someone else who manage level access to your google analytics might have add/change a filter.

 

I hope this helps to solve your problem.

Regards

Re: Google Analytics suddenly stopped working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi there, thanks a lot for your answer. Nothing has been touched in
wordpress or google analytics, where i'm the only one who has access, so no
filters etc were added. It also says "no data received". Nothing was
modified, it just stopped working. I don't understand.
--
Sarah Schug
+32 (0) 487 384 069

Culture writer
sarahschug.com
Founder & editor-in-chief
seeyouthere.be

*Support our crowdfunding campaign for a book about Art in Iceland here
*

Google Analytics suddenly stopped working

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆

Hi @Sarah S,

 

I took a look at your website(sarahschug.com) and you do not have a Google Analytics tracking snippet. For some reason, it should be removed. If you put it back, your tracking should start to work again.

 

I hope this helps and please let me know if you have any questions.

Regards

Re: Google Analytics suddenly stopped working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi there, thanks for checking, but that's the wrong website... It's
installed and has been working for along time for seeyouthere.be, until
now..


Sarah Schug
+32 (0) 487 384 069

Culture writer
sarahschug.com
Founder & editor-in-chief
seeyouthere.be

Re: Google Analytics suddenly stopped working

Participant ✭ ☆ ☆
# 6
Participant ✭ ☆ ☆

Hi @Sarah S,

 

I checked seeyouthere.be as well. There is no google analytics tracking snippet. So that there is no hit being sent as well. This is why your tracking is not working.

 

Although I couldn't find Google Analytics snippet, I saw the following code on your website:

Screenshot_14.png

 

I guess you are using a plugin or another feature on your WordPress to load Google Analytics and probably it is no longer working properly. Please check how you installed Google Analytics on your website again.

 

I hope this helps.

Regards