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Google Analytics stopped tracking on client site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

I am managing a client's website (tofflerassociates.com) and noticed several weeks ago that their GA account completely stopped tracking any data since 8/29/16. Their tracking # is: UA-65171721. I have not gone in an updated/added anything to their WordPress site, and neither has our developer (to my knowledge), but did notice that their GA plugin (Google Analytics by MonsterInsights) is due to be updated.

 

Any thoughts?

 

Many thanks,

 

- Brenna

1 Expert replyverified_user

Google Analytics stopped tracking on client site

Top Contributor
# 2
Top Contributor

Hi :-)
Seems there is an extra tracking code snippet that has been added. This should be removed, its configured with errors and extra tracking codes will cause errors unless configured for multiple trackers being present 

The code that should be removed:

<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
   
  ga('create', 'UA-105280832', { 'cookieDomain': 'www.tofferassociates.com' } );
   
  ga('send', 'pageview');
  </script>

 

 

 

Bronwyn Vourtis, Google Analytics Top Contributor
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