Analytics
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Google Analytics of my website stopped working for months

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I live in Brazil. Could someone help me?

 

I have a dessert blog that is a site, indeeed.

The visits used to be around 90.000/month and one year ago I paid a professional to update the Wordpress.

 And since then I never entered in Analytics to see if it was working.

Today I wanted to check the visits and for my suprise, in the last months it was "frozen" in 32 visits/month!

 

What can be wrong?

I cannot find anyone to fix it here.

Halp!!

 

Thank you

Helen

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author Helena G
June 2016

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 18
Explorer ✭ ✭ ☆
Okay just need to see the graph view which will show us where the traffic dropped off.

View solution in original post

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Helen!

Okay so there's clearly a problem - I have a suspicion that your Google Analytics isn't firing on every page of your dessert blog.

Could you supply me with the link to your blog, please?

Ali

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hi Helen,

Some more information would be very useful to help you solve your problem.

1. What's the address of your site?
2. Is Google Analytics properly deployed on your site? Is there GA script present on site?
3. When you look at Real Time Report in Analytics do you see traffic?
4. Do you see any traffic in any report of GA for current month?

Re: Google Analytics of my website stopped working for months

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
1) www.helenagasparetto.com.br
2) Yes, it is.
3) In real time is 0 (zero)
4) No traffic in the current month

It seems something stopped working since august 2015!

Re: Google Analytics of my website stopped working for months

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Re: Google Analytics of my website stopped working for months

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Above for Andrezj

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 7
Explorer ✭ ✭ ☆
Hi Helen,

I checked a few pages and I see that Analytics is on all of them.

When you're in analytis, can you go to Admin > Property Settings and look for your Tracking ID?

It should be UA-18184677-1 - can you tell me if that's the ID you see when you're in analytics?

Ali

Re: Google Analytics of my website stopped working for months

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Ali,


Yes, that's exaclty the number!!

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 9
Explorer ✭ ✭ ☆
Hi,

Okay so can you take some screenshots for me?

1. Go to Admin, look at the Views column and click filters - if there are filters, screenshot them
2. Show us in a graph how your visitor numbers went down so we can see if it was one date or gradually

Ali

Re: Google Analytics of my website stopped working for months

Explorer ✭ ✭ ☆
# 10
Explorer ✭ ✭ ☆
When I look into Chrome's console I can see that data is being sent to GA so like Ali suggested problem is probably with your configuration. Screenshot of your filters would be very helpful.