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Google Analytics not recording visitors

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi to all,

I have problem in my google analysis system.  

To enabling User-ID feature in our website, I got the code of it from my google analysis account.

I have added the code to our website as explained in my google analysis account to adding the code in the script code of google tracing code.   

 

But the problem is that, after I added the code, google analytic stopped tracing users. In the realtime section in google analysis the number of users shown as 0 users.

Why that happen. Please help me I'm beginner in web developing.

 

 

Best Regard,,

 

 

 

1 Expert replyverified_user

Re: Google Analytics not recording visitors

Top Contributor
# 2
Top Contributor
Hi,

The User-ID enabled view includes data about traffic that has a User ID assigned. You need to keep a view without the User ID feature enabled to have all of your data collected. Please check the User ID documentation here: https://support.google.com/analytics/answer/6096795?hl=en

Let me know if you have questions.

Arnold Majlath, Google Analytics Top Contributor
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