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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
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Google Analytics Not Working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



I've set up Google Analytics a while ago, and realized that I was getting "real time" reports, but nothing else. 


I downloaded Tag Assitant to make sure GA was properly installed to my website (I use Shopify), but I'm still not getting anything. I waited 48 hours like instructed in other posts too and also made sure the date range on the reports were accurately selected as well. 


How do I get GA to track data and show me the corresponding reports? 


Thank you!


Google Analytics Not Working

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi Lauren,


There could be a number of reasons why this is happening, but let's start with the basics and go from there.


1. Make sure your WordPress theme and plugins are up to date and are compatible

2. Make sure you have the correct Analytics code and it is in the header of the site. Make sure there is only one code in the website.

3. Clear your cache and perform a test on your site.


Can you show me a picture of what you see in your dahsboard?

Google Analytics Not Working

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

Hi, @lauren l,


If GA has sent you real time data, it should allow you to see data in your reports too after a day or so. However, can you please share your website URL to identify the root cause? 



Re: Google Analytics Not Working

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi! It is

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