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Goals - Funnel visualisation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

I have a 4 step funnel for my mobile view:

  1. Search results
  2. Pitch selection
  3. Details & Payment
  4. Payment Details

However, when I look at my funnel visualisation, GA has for some reason added an extra step between payment details and the end goal (booking confirmation). 

 

  1. Is there a reason why GA has done this?
  2. Has anyone else seen this before?
1 Expert replyverified_user

Goals - Funnel visualisation

Rising Star
# 2
Rising Star

Hi Melisha,

 

Have you recently changed the goal steps?  If so and you're using a blended date range it will show both.  

 

Funnel Visualization is an older report, skip it and move on to the Goal Flow report.  Goal Flow is retroactive and has several advantages over funnel vis, including the ability to see looping.

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
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