Analytics
2K members online now
Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
Guide Me
star_border
Reply

Funnel visualization Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My one of my funnel visualization report shows more users at step 3 than the ones who proceeded to step 2. Can someone please help understand the reasons?

 

Regards,

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Hanumant
February 2017

Funnel visualization Issue

Top Contributor
# 2
Top Contributor

That's because you unchecked the mandatory step box for step 1 of your funnel.

This means you'll show users who start their session directly on step 2, which includes users who timeout on step 1 and click on to step 2 but thereby generating a second session.

VP & Chief Evangelist at Hub'Scan | Contact me
Level 80 Digital Analytics Warrior, KPI Therapist and Keeper of the One True Tagging Plan

Funnel visualization Issue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you Julien. I completely missed the required segment.