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Funnel visualization Issue

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# 1
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My one of my funnel visualization report shows more users at step 3 than the ones who proceeded to step 2. Can someone please help understand the reasons?



1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Hanumant
February 2017

Funnel visualization Issue

Top Contributor
# 2
Top Contributor

That's because you unchecked the mandatory step box for step 1 of your funnel.

This means you'll show users who start their session directly on step 2, which includes users who timeout on step 1 and click on to step 2 but thereby generating a second session.

VP & Chief Evangelist at Hub'Scan | Contact me
Level 80 Digital Analytics Warrior, KPI Therapist and Keeper of the One True Tagging Plan

Funnel visualization Issue

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# 3
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Thank you Julien. I completely missed the required segment.