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External Name of Custom Metric appearing as Name in Reports

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

I built 3 custom metrics in the Admin section to use in my dashboards. After a few days, they start appearing with the incorrect label: instead of the name I had assigned to them, the external name is shown (which makes the tables sort of break). See screenshot below.

 

Screen Shot 2016-02-03 at 10.13.18 PM.png

 

Can someone please help me with this issue?

 

Thanks!

Julián

1 Expert replyverified_user

Re: External Name of Custom Metric appearing as Name in Reports

Top Contributor
# 2
Top Contributor
So you added in the Admin section the Custom Metric information:
Name: Custom Metric 1
Scope: Hit
Formatting Type: What did you enter here?
....

In the tracking code it would look like this:
ga('set', 'metric1', WHAT IS THE VALUE HERE? );
And do you have your external name instead of metric1?

// Send the custom dimension value with an event hit.
ga('send', 'event', 'checkout', 'completed');
--
To make bad day worse, spend it wishing for the impossible

Antti Nylund, Google Analytics Top Contributor
Did my answer solve your issue? If yes, please mark it as the ‘Best Answer.’ Otherwise keep on asking.

Re: External Name of Custom Metric appearing as Name in Reports

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi there!

 

I added a Calculated Metric, not a Custom Metric. Sorry for the confusion. With this, I understand I don´t need to add any tracking code at all, do I?

 

In any case, as formatting type I used Percent or currency accordingly. See screenshot attached.

 

 

Screen Shot 2016-02-10 at 10.47.26 AM.png

Re: External Name of Custom Metric appearing as Name in Reports

Top Contributor
# 4
Top Contributor
No tracking code changes required, correct.

What comes to that names showing up in Dashboard... I could not find any definitive answer.
Have you tried to re do the widget? Most likely it is just an internal error and the actual name will return by itself.
--
To make bad day worse, spend it wishing for the impossible

Antti Nylund, Google Analytics Top Contributor
Did my answer solve your issue? If yes, please mark it as the ‘Best Answer.’ Otherwise keep on asking.

Re: External Name of Custom Metric appearing as Name in Reports

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I tried redoing the widget but stayed the same =( I know it´s in beta, but how can I report this?

Re: External Name of Custom Metric appearing as Name in Reports

Top Contributor
# 6
Top Contributor
If you have AdWords account you are eligible to contact support directly through AdWords UI.
I'll try to ask TC's if we have some kind of direct communication line to report incidences like this.
--
To make bad day worse, spend it wishing for the impossible

Antti Nylund, Google Analytics Top Contributor
Did my answer solve your issue? If yes, please mark it as the ‘Best Answer.’ Otherwise keep on asking.