Analytics
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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Exclude referral list doesn't work

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I am measuring a website with the url, for example, www.myurl.com, but I access by www.login.myurl.com. I don't measure with Google Analytics the domain www.login.myurl.com, but it is a referral in Google Analytics.

 

I have excluded www.login.myurl.com with the exclude referral list, but it appears like referral at this moment.

 

Anybody knows what is happening?

 

Thank you so much.

Regards,

Beatriz Martínez Correa

Re: Exclude referral list doesn't work

[ Edited ]
Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Beatriz,
It is absolutely normal if you are not tracking www.login.myurl.com. and users reaching on the website through www.login.myurl.com, it will appear as referral.

As you mentioned above that you have excluded in referral list but not working. are you using the old ga.js tracking code? it will only work with analytics.js.

 

*** It will take six months for all the referrals to disappear if you are even using analytics.js***



Thanks

Re: Exclude referral list doesn't work

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Santosh,

I use analytics.js, is necessary six months or days? Six months is a lot of time.

Thanks

Re: Exclude referral list doesn't work

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭
Yes six month is a lot of time but we don't have any other option. Smiley Sad

Thanks