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Enhanced Ecommerce - Product Data and Transactions

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# 1
Follower ✭ ☆ ☆

Dear All,

 

we trying to export data from a web property that has enahanced ecommerce enabled.

 

Our goal is to obtain a dataset with this format and we are able to figure out all the inforations

| PRODUCT NAME | PRODUCT BRAND | Revenues | Transactions

| galaxy s5|samsung|10|2

 

Since we implemented a custom dimension on the Product Level, the VENDOR part we espect to catch

| PRODUCT NAME | PRODUCT BRAND| VENDOR | Revenues | Transactions

| galaxy s5|samsung| Any vendor | 10 | 2

 

GA instead is not able to export, when adding custom dimension to the query, the Revenues and Transactions.

 

Does anyone solved these kind of problems?

Many thanks in advance for any help you can provide use.

 

Miniera

Re: Enhanced Ecommerce - Product Data and Transactions

A T
Participant ✭ ✭ ✭
# 2
A T
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What error or warning are you seeing?

 

Also can you share the website url?

Re: Enhanced Ecommerce - Product Data and Transactions

Follower ✭ ☆ ☆
# 3
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Hi,

in my expectatin I would see the correct amount of transactions and revenues but when, and onlly when, adding a custom dimension (with product data scope) i can't see any transactions.

I am using currently google query explorer, the same with other tools such as analytics edge.

Roberto

Re: Enhanced Ecommerce - Product Data and Transactions

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# 4
A T
Participant ✭ ✭ ✭

You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

 

Make sure Custom dimension data is being sent with the transaction / item details you are sending.

 

You can check in chrome, console tab with 'Preserve log' turned ON.

Re: Enhanced Ecommerce - Product Data and Transactions

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆
Hi,

Data are correctly sent, the problem is that data from custom dimension appears in the report only for a particular set/combination of the query/report:

| PRODUCT NAME | PRODUCT BRAND| VENDOR | Revenues
| galaxy s5|samsung| Any vendor | 200$

| PRODUCT NAME | PRODUCT BRAND| VENDOR | Revenues | Transactions
| galaxy s5|samsung| Any vendor | NULL | NULL |

Have you ever experimented this issue?

Roberto