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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Direct Traffic Issues - Booking confirmation

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# 1
Visitor ✭ ✭ ✭

Since November last year, we have noticed an increase traffic and e-Commerce conversion from our direct traffic. When we drill down the data, we notice that the booking confirmation page is contributing to the increased traffic and conversion from the other channels. Does anyone know how we can solve this?

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Accepted by topic author Melisha T
June

Direct Traffic Issues - Booking confirmation

[ Edited ]
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# 2
Rising Star

Hey Melisha, 

 

Are you trying to say that your 3rd party payment processor is changing your source/medium of your conversions? 

 

If so, the solution would be to create a referral exclusion filter, link on how to do this below: 

https://support.google.com/analytics/answer/2795830 

 

If not, please clarify! 

Josh

Joshua, Rising Star
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