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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Guys,

From the past 8 months, i have been receiving weekly email reports on Sunday morning. But this week, there were no reports in my inbox. I checked my GA account, and everything seemed fine the scheduled reports don't expire till next year. I am really not sure what the issue is and my work depends on these reports, so anybody has any solutions to this?

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Same thing happened to me. But I don't know why.

 

Re: Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I'm exactly the same. Had about 10 reports that i through into a weekly report.

 

Nothing has come through though and they don't expire for another 2 months either!

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Had exactly the same issue. Have contacted Google and it has apparently been escalated to a team to look into. We depend on these reports to send to partnerships for billing purposes so it's very frustrating. They haven't received any since Friday last week. 

 

Didn't receive scheduled emails this week

K F
Visitor ✭ ✭ ✭
# 5
K F
Visitor ✭ ✭ ✭

Same issue here - the last email we received was on Thurs 22nd Sept. Nothing since. We can manually send a one-off email from the report but all scheduled emails (including new ones we're trying to set up) aren't coming through. Am keen to know how to fix!

 

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

same here, getting frustrated having to manually download them and send them to the clients

 

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Same problem here...

 

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Same problem here!

 

Didn't receive scheduled emails this week

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi!

 

My scheduled emails back to work and yours?

 

B.R.