Analytics
6.6K members online now
Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
Guide Me
star_border
Reply

Data has stopped showing up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

My analytics has stopped showing historical and current data. I can only see the real time traffic. Tag manager is showing that "Same web property ID is tracked twice."

I'm using the same UA code for sub-domain tracking as different view. Initially, I can see the data on my both properties i.e. All website data & sub-domain. 

Can anyone please guide me what's going wrong here?

Thanks,

1 Expert replyverified_user

Re: Data has stopped showing up

Top Contributor
# 2
Top Contributor
Hi :-)
A link to the website will allow one of us to take a look via browser,
this can often help with troubleshooting

Thanks
Bronwyn :-)
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Re: Data has stopped showing up

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Bronwyn,

It's mada-residences.ae. I created a new view for my sub-domain and till that point of time I cannot see any data in my main domain.

Re: Data has stopped showing up

Top Contributor
# 4
Top Contributor
Thanks :-)
Also what is the subdomain that is being tracked?

Atm there is Google Tag Manager with an analytics tag for property UA-44434366-35,
however there is also tracking code on the main domain for the same Property
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Re: Data has stopped showing up

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi,

It's downtown.mada-residences.ae

Re: Data has stopped showing up

Top Contributor
# 6
Top Contributor
Thanks :-)
1) Do you have one View with absolutely no filters applied to it?
2) Is the Universal Analytics tag in Google Tag Manager published properly?
3) Can you remove the manually placed tracking code - since its also already installed via GTM
4) Do the sites get a lot of traffic? Would Data Collection Limits be coming into affect (bare in mind you have double tags firing atm)
https://support.google.com/analytics/answer/1070983?hl=en
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here