Analytics
1.6K members online now
Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
Guide Me
star_border
Reply

Custom Dimension Values Missing From Custom Reports

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We created a custom dimension value to track how many times our users get zero results if they look for a car on our website. (We list cars for rent.) 

I checked in Analytics (behaviour-->site content--->all pages) how many times somebody looks for a car. As you can see we have 975 pageviews (about 700 unique) in a month on our search site.  So I presuppose that about 700 users saw our "list page" (where we list our cars)    ( Link

but

As you can see in the following picture our custom value report shows just 107 sessions ( Link

My question, how is it possible? 

Thanks

Custom Dimension Values Missing From Custom Reports

[ Edited ]
Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

We're experiencing the same bug.  See your graph there in image #2?  You have thousands of sessions total, but in your table Google is accidentally leaving out the ones which are "(not set)" and showing a completely inaccurate total.