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Cost Data import issue with Chinese characters, which kind of encoding?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi professionals,

I'm using Cost Data upload function to upload the Bing Ads data including the Chinese keywords & Chinese campaign names. I met error when process the uploading if I directly save the .csv file from Excel. I assume there must be related to encoding, anyone who knows which kind of the encoding I should choose or use? How to transfer the encoding from the saved Excel CSV with wrong encoding to the right one? I also need to ensure that the encoding won't broke the Chinese characters so that it can match the keyword session records.

Thank you for your help!

Philip